Securus Technologies Making Life Easier for Corrections Officers

As a corrections officer, I can tell you from personal experience that this is one of the most dangerous jobs in the world. The inmates can not be caged 24 hours a day, so they must be free to interact with each other and the officers. On any given day, at any given time, the inmates hold a numbers advantage over the officers, and they know it. If the inmates were to simply attack, they would be able to take over the staff quickly.

 

For that reason and more, officers need to be on alert every second of every shift for any trouble. The inmates not only out number us, they are locked in jail 24 hours a day, they are constantly looking for cracks in the system, and exploit them when they can. Even when I work a 12 hour shift, the inmates know more about the day-to-day activities than I do.

 

Keeping myself and other officers safe is a daily challenge, and if word comes down from a high-ranking gang leader to take out an officer, the lower-level soldiers don’t blink an eye when following out those orders. Although we do have some intelligence on the inside, it is not enough to keep the inmates from attempting to hurt my team.

 

When Securus Technologies installed our new inmate communications system, it was a game-changer. When I was trained on the LBS software, what I discovered was chatter between inmates was more involved than we thought. We overheard orders coming in from outside the jail, going down the ranks to the soldiers, who would meet with visitors who smuggled in weapons right under our noses.

 

Thanks to the LBS software, we can intercept these calls and break the chain of communication before any of our officers at put at risk.